How much amount to be collected for release fee ? Clarification : MOF has not mentioned any release fee in GSPR-2018 Schedule II. As suc...
How much amount to be collected for release fee ?
Clarification : MOF has not mentioned any release fee in GSPR-2018 Schedule II. As such no release fee to be collected.
How much amount to be collected for transfer of certificate from one person to another person?
Clarification : Transfer of certificate from one person to another is also termed as a transfer. As such the fee prescribed for Transfer of Account/Certificates (per registration) is to be collected.
How much to handle APS account transfer cases of those account which have bee shifted in bulk to New Delhi & Kolkatta GPO?
Clarification : All Small Saving Schemes accounts opened in Army Postal Service stands shidted to the following offices due to administrative reasons
(1) 1 CBPO accounts transferred to New Delhi GPO
(2) 2 CBPO accounts transferred to Kolkatta GPO.
In case any such account holder desires to further transfer his/her small savings account from New Delhi GPO/ Kolkatta GPO to any other Post Office of his choice, no charges to be collected from them for their first transfer request, as the bulk transfer of accounts was done due to administrative reason. Any further would attract appropriate charges.
How to close Senior Citizen Savings Account before one year?
Clarification : Till Necessary changes are made in Finacle, if customer desires premature closure of SCSS account before one year, the following process to be adopted.
- Transfer the account in Scheme code SCEXP through HACXFRSC menu
- Close the account with value date as DATE OF ACCOUNT OPENING
- Interest paid from date of account opening till dated o closure will be recovered from principal
- It is responsibility of the CPA and supervisor to ensure interest paid till date is recovered.
How to collect cheque return outward charges (dishonor fee) on cheque deposited for new account opening /deposit in RD/PPF/SSA?
Clarification : These cheques are lodged in office account 0382. In case of dishonor, intimation to be given to the customer and when customer approaches the Post Office, dishonor fee is to be collected manually in SAP in the following GLs.
Cheque Return Charges Outward 1800423506 100
CGST-Coll. on Banking & Fin. Services 8866102590 9
SGST-Coll. on Banking & Fin. Services 8866102610 9
DOP Cash 4867100010 118
How to collect cheque return inward charges ( dishonor fee ) in those cases where account is not having sufficient balance and dishonor charges cannot be deducted in Finacle?
Clarification : In these cases intimation to be given to the customer and when the customer approaches the Post Office, dishonor fee is to be collected manually in SAP in the following GLs
Cheque Return Charges Inward 1800423505 100
CGST-Coll. on Banking & Fin. Services 8866102590 9
SGST-Coll. on Banking & Fin. Services 8866102610 9
DOP Cash 4867100010 118
How to register Nomination in an account opened by a guardian / parent for a minor?
Clarification : Till the necessary amendment are made in Finacle, a nomination register to be maintained in manuscript and nomination to be registered in that nomination register for minor accounts. Once changes are done in Finacle, these nominations can be updated in Finacle from the manuscript against the relevant account. Manuscript register can be discontinued once the option of Minor nomination is provided in Finacle
How to register Nomination in an account opened by a guardian / parent for a minor?
Clarification : Till the necessary amendment are made in Finacle, a nomination register to be maintained in manuscript and nomination to be registered in that nomination register for minor accounts. Once changes are done in Finacle, these nominations can be updated in Finacle from the manuscript against the relevant account. Manuscript register can be discontinued once the option of Minor nomination is provided in Finacle
Whether fee to be collected in existing accounts, Where no nomination exists and the customers subsequently request for registration of nomination?
Clarification : No fee to be collected in existing accounts, where no nomination earlier exists and the customer applies for nomination for the 1st time. All subsequent requests would attract appropriate charges.
Source : http://utilities.cept.gov.in/dop/pdfbind.ashx?id=4322
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